It Takes a Village: Integrating Customer Feedback into the Product Roadmap

When:
Tuesday, Sep 17, 2019 5:15p -
6:45p

Where:
CIC - Boston
50 Milk Street, Floor #1 - Anchor Room
Boston, MA 02109

EventScheduled OfflineEventAttendanceMode

Admission:
FREE

Categories:
Business, Innovation, Lectures & Conferences, Meetup, Tech, University

Event website:
http://startupbos.org/

Creating a great product and loyal customer base is a team effort. It truly involves everyone in the company —marketing, sales, customer success, product, design, etc. — to do it right.


In this panel, we’ll hear from veterans in the startup scene to discuss:


Favorite technologies to track customer us of your platform


How to organize data for your benefit


How to communicate with your sales team to maximize the benefits of customer response


Focus groups, surveys, and early software adopters


In short, this panel will provide you with advice on how to help your customers work for you and advance your product or idea. By learning how to ask the right questions—and how to identify meaning in the data—you can use customer response to advance your mission.


This event is part of the Customer Success & Support Track, Product & Design Track, and Sales & Marketing Track at Startup Boston Week 2019. And is perfect for companies in the Early Stage and Growth Stage.

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09/17/2019 17:15:00 09/17/2019 18:45:00 America/New_York It Takes a Village: Integrating Customer Feedback into the Product Roadmap Creating a great product and loyal customer base is a team effort. It truly involves everyone in the company —marketing, sales, customer success, product, design, etc. — to do it right. In this ...

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